Terms & Conditions. Last updated 4/10/20.
The following terms and conditions laid out here is the contract between you ‘the customer’ and us at ‘More Than Pilates Ltd’ trading as ‘Enhance’ for the supply of goods or services accessed through this website, with the exclusion of ‘Forever Living Products’. Purchase of ‘Forever Living Products’ is through a link to a third-party website www.foreverliving.com At the foot of this website, there are specific terms and conditions that relate to the purchase of these products.
Most T’s + C’s are long complex documents written in ‘legal speak’. In fact, they are so long at times, most people do not actually read them. This rather defeats the point in our view. So we are going to explain how things work for the purchase of Massage, Psych-K, Pilates and downloadable products in plain English.
Massage and Psych-K
Anyone booking a Psych-K or massage appointment through this site will have prepaid. Life issues happen and we understand at times things crop up that mean you cannot attend. In the first instance, it would be great if we could rearrange an appointment. If for whatever reason you want to cancel an appointment completely, you can do so. We will arrange a full refund. If however you cancel an appointment with less than 24 hours’ notice, you are not entitled to any refund.
In person Pilates classes are booked and pre-paid. You can of course cancel, but if you give less than 48 hours’ notice before your class, you will not be refunded. This is so that we have time to contact someone else on the waiting list to take your space. On line classes cannot be refunded, sorry.
Any products you download, whether modified or not, belong to us. You agree that under no circumstances, whether the product has been modified or not, shall you attempt to claim ownership of any intellectual property rights or copyright of this product. When you download a product, it is for your sole use. You are in breach of contract if you share this product for the use of others.
Once a product has been purchased by you, no right of cancellation or refund exists under the Consumer Protection (Distance Selling) Regulations 2000 due to the electronic nature of these products. Any refunds shall be at our sole and absolute discretion. You agree that under no circumstances whatsoever shall you initiate any chargebacks via your payment provider. You agree that any payments made by you for any of our downloadable products are final and may not be charged back. We reserve the right to alter any of our prices from time to time.
We make every effort to ensure that our products are accurate, authoritative and fit for the use of our customers. However, we take no responsibility whatsoever for the suitability of the product, and we provide no warranties as to the function or use of the product, whether express, implied or statutory. You agree to indemnify us against all liabilities, claims, demands, expenses, actions, costs, damages, or loss arising out of your breach of these terms and conditions. Furthermore, we shall not be liable to you or any party for consequential, indirect, special or exemplary damages including but not limited to damages for loss of profits, business or anticipated benefits whether arising under tort, contract, negligence or otherwise whether or not foreseen, reasonably foreseeable or advised of the possibility of such damages.